Please, be informed about other regulations:

Shipping information Privacy policy Terms of use


When buying an article in Lloyd online store

You are entitled to return the ordered article within 14 days. LLC EUROSKOR LATVIA guarantees refund or replacement of the returned article, if you have preserved its initial quality as it was at the moment of ordering the article. In returning or changing the product, buyer is responsible for shipping charges. The returned footwear shall not be worn, tatty, washed or otherwise damaged.

  • In order to receive refund, fill in the document application, scan or take a picture of it and send it to epood@lloyd.ee

Return the article to a salesperson at any Lloyd store all around Baltics or send it by mail to LLC EUROSKOR LATVIA (also attaching the original application and bill of lading):

Sia EUROSKOR LATVIJA

Lloyd esinduspood

Viru Keskus

Viru väljak 4/6

10111, Tallinn

Eesti

When we will receive the returned article, you will receive refund in your bank account within 10 business days.

If you have any questions about returning of articles ordered in the online store, send a message to epood@lloyd.ee or call Lloyd online store: +372 53050955.

When buying an article in a store

If the article is defected and you want to repair, replace it or receive refund, present the purchase receipt and return the article at our store, where the salesperson will ask you to complete the claim application. The receipt copy, payment order from online banking, or order affirmation from your e-mail will not be considered as a proof of purchase, on the basis of which you can return the article. Your application will be examined and answered by an expert within 15 days.

Your purchase has 2-year warranty, during which you can replace, return the article, or receive refund.

If you have any questions about returning of articles, contact Lloyd office by calling: +372 53050955, or any Lloyd store all around Estonia. The list of stores is available in the section “STORES“.


Please, be informed about other regulations:

Shipping information Privacy policy Terms of use